Nonverbal Communication
In every connection more is communicated non-verbally than verbally. However, tone of voice, facial expressions, hand gestures, and body language can become so common that our radar is de-tuned to…
The Affirmation Minefield
All of us want to be affirmed. We want others to acknowledge that our work and contributions are worthy and useful. However, not all affirmations have the same impact. If…
Stop Blurting… Start Listening
Blurting is an emotional outburst—sometimes positive, but mostly negative—that can derail a meaningful conversation. Positive blurting might recognize a staff member’s masterful performance. Yeah!! As such, positive blurting is focused…
Becoming Resilient
Successful executives seem to bounce back from adversity faster than others. Somehow in facing the failure, they find their inner strength and become more than they were before. How quickly…
Want to Be a Great Leader? Start by Caring
Being excellent at your craft does not automatically qualify you to lead others. Leading is a learned skill. Successful leadership begins with caring about another’s success – not just for…