The Emotional Roller Coaster
In our line of business, we encounter talented people who periodically experience shifting between the five major emotions: mad, glad, sad, shame, or fear. Mood swings are commonplace . .…
Superior Quality Attracts Quality Customers
by Clyde C. Lowstuter I was captivated by a poster advertising a commodity food product, but with unabashed pride. It read something like this: Our products are the finest in…